Quick Answer
Victron Energy offers a comprehensive warranty on their products, with a standard 5-year warranty on most components, and up to 10 years on certain parts like batteries and inverter/chargers.
Victron Energy Warranty Overview
Victron Energy’s warranty program covers various aspects of their products, including the inverter/charger, charge controller, battery management system, solar charge controller, and other accessories. The standard warranty duration varies based on the product type, with a general 5-year warranty on most components. For instance, the MultiPlus inverter/charger has a 5-year warranty, while the SmartSolar charge controller has a 3-year warranty.
Warranty Periods for Specific Victron Energy Products
The warranty periods for specific Victron Energy products are as follows:
- MultiPlus inverter/charger: 5 years on the entire inverter/charger, including the internal charge controller and battery management system (BMS)
- SmartSolar charge controller: 3 years on the entire charge controller
- Lithium batteries: up to 10 years, depending on the battery model and usage conditions
- Cerbo GX monitoring system: 2 years on the hardware, with a perpetual license for software updates and monitoring
Conditions and Limitations
To qualify for Victron Energy’s warranty, products must be installed and used according to the manufacturer’s instructions, and any modifications to the product must be approved by Victron Energy. The warranty also does not cover consequential damages, such as loss of income or damage to property. In the event of a warranty claim, Victron Energy will repair or replace the defective product at their discretion.
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