Do goTenna Mesh devices come with a warranty?

Warranty Coverage

goTenna Mesh devices are designed to provide reliable communication in areas with limited or no cell phone coverage. The one-year limited warranty covers defects in materials and workmanship, and it’s activated from the date of purchase. During this period, goTenna will repair or replace any defective device free of charge. It’s essential to register your device within 30 days of purchase to activate the warranty.

Return and Refund Policy

If you’re not satisfied with your goTenna Mesh device, you can return it within 30 days of purchase for a full refund. The device must be in its original condition, and you’ll need to provide a valid reason for the return. Refunds are processed within a few days of receiving the returned device. To initiate the return process, contact goTenna’s customer support team.

Device Durability and Maintenance

To extend the lifespan of your goTenna Mesh device, it’s essential to follow proper maintenance and usage guidelines. These devices are designed to withstand harsh environments, but excessive exposure to water, extreme temperatures, or physical stress can affect their performance. Regularly clean the device, update the software, and store it in a protective case to ensure it continues to function optimally.