Quick Answer
To reset Starlink equipment, restart the router by unplugging the power cord, waiting 30 seconds, and plugging it back in. Alternatively, try resetting the router by pressing and holding the small pinhole reset button with a paper clip for 10 seconds. If issues persist, contact Starlink support.
Restarting Your Starlink Router
Restarting your Starlink router is often the simplest solution to resolve connectivity issues. To do this, unplug the power cord from the back of the router, wait for 30 seconds, and then plug it back in. This will cycle the power and often resolve connectivity issues. If you have a Starlink inductive (dongle) unit, simply unplug it from the router and plug it back in after 30 seconds.
Performing a Hard Reset
If restarting the router does not resolve issues, you can try performing a hard reset by pressing and holding the small pinhole reset button with a paper clip for 10 seconds. This will reset the router to its factory settings. Be aware that this will erase any customized settings, such as Wi-Fi network names and passwords. After the reset, the router will need to be reconfigured with your desired settings.
Troubleshooting Tips
If issues persist after trying the above steps, check for any physical obstructions to the Starlink dish or antenna. Ensure that the dish is properly aligned and securely attached to the mounting bracket. Additionally, check your internet service provider’s website for any known outages or maintenance in your area. If none of these steps resolve the issue, contact Starlink support for further assistance.
Find more answers
Browse the full Q&A library by topic, or jump back to the topic this question belongs to.