Quick Answer
If you suspect a natural gas leak at home, turn off the gas supply at the main shut-off valve, leave the area immediately, and call your gas company or emergency services.
Evacuation and Notification
When detecting a natural gas leak, evacuate everyone from the home, including pets, to a safe location outside. Open windows and doors to ventilate the area. If you smell gas or hear a hissing sound, do not attempt to locate the source. Call your gas company’s emergency number or 911 to report the leak. Provide your address and a brief description of the situation.
Shutting Off the Gas Supply
Locate the main shut-off valve, typically found near the gas meter or in a basement or garage. Turn the valve clockwise to shut off the gas supply. If you’re unable to locate the valve or it’s difficult to turn, do not attempt to force it. Call a professional to assist. Do not use electrical switches, lighters, or matches to test for gas leaks, as these can ignite the gas.
Post-Evacuation Safety
Once you’ve left the premises, do not re-enter until the gas company has given you clearance. If you’ve been evacuated for an extended period, consider having a neighbor or friend check on your home and pets. Be cautious when re-entering, as gas can accumulate in low-lying areas and near windows. Inspect your home for any signs of gas damage or discoloration, and seek professional assistance if you notice any issues.
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